To be successful in the 21st century, businesses have learned that they must adopt new practices including:
- Organizing and doing business around functional work processes.
- Setting standards and developing common processes for basic business functions.
- Creating powerful collaborations with internal and external stakeholders to provide high quality services.
- Developing communication networks that provide real-time information and keep all stakeholders informed.
- Creating effective supply chains that streamline work processes and integrate key functions and services across a wide range of business partners.
For workforce systems to work effectively in this changing business environment, they must learn how to adapt their own practices to embrace these fundamental principles. And these changes have to start with State and local Boards.
